Privacy Policy

This Privacy Policy describes how www.dharmabazar.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.

Device Information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our hosting and analytics providers.

Order Information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit/debit card numbers, UPI, or PayPal details), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide invoices or order confirmations, communicate with you, screen orders for potential risk or fraud, and, when in line with your preferences, provide information or advertising relating to our products or services.
  • Source of collection: collected directly from you.
  • Disclosure for a business purpose: shared with our payment gateways, logistics partners, and hosting providers that enable our WooCommerce platform.

Customer Support Information

  • Examples of Personal Information collected: contact details and communication history.
  • Purpose of collection: to provide effective customer support and assistance.
  • Source of collection: collected directly from you.
  • Disclosure for a business purpose: shared with our customer support tools and communication providers.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at [email protected] to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
For example:

  • We use WooCommerce to power our online store.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to lawful requests for information, or to protect our rights.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

You can opt out of targeted advertising by:

Using Personal Information

We use your Personal Information to provide our services to you, which includes:

  • Offering products for sale
  • Processing payments
  • Shipping and order fulfillment
  • Keeping you updated on new products, services, and offers

Lawful Basis (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

  • Your consent
  • The performance of the contract between you and the Site
  • Compliance with our legal obligations
  • Our legitimate interests, which do not override your fundamental rights and freedoms

Retention

When you place an order through the Site, we retain your Personal Information for our records unless and until you ask us to delete it.
For more information about your right of erasure, please refer to the “Your Rights” section below.

Automatic Decision-Making

We do not engage in fully automated decision-making that has a legal or otherwise significant effect on customers.

Your Rights

If you are a resident of the EEA or California (CCPA), you have the right to:

  • Access the Personal Information we hold about you
  • Request correction, update, or deletion of your Personal Information
  • Object to or restrict processing of your Personal Information
  • Request portability of your Personal Information

To exercise these rights, please contact us at [email protected].

Cookies

A cookie is a small amount of information downloaded to your device when you visit our Site. We use cookies for purposes such as:

  • Enabling site functionality (cart, login, checkout)
  • Tracking analytics (visits, pages viewed, referral sources)
  • Improving performance and user experience

You can control or delete cookies via your browser settings. However, disabling cookies may affect your ability to use certain parts of the Site.

For more about cookies, visit www.allaboutcookies.org.

Do Not Track

Please note that we do not alter our data collection and usage practices when we detect a “Do Not Track” signal from your browser.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, questions, or complaints, please contact us:

Dharmabazar
McLeod Ganj, Dharamshala, Himachal Pradesh, India
📧 [email protected]

Last Updated: October 2025